FAQs

EXPLORE QUESTIONS FOR CAREGIVERS

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Absolutely, we will only process their information as we do for all employees, test for competency, hire and train or assist them to ensure that you are cared for
in the most effective way.

Aging Waiver: For individuals age 60 & Older who have been assessed to require services at the level of nursing facility level of care.

Attendant Care Waiver:  For Individuals age 18 to 59 who have been assessed to require services at the level of nursing facility level of care.

COMMCARE Waiver: For Individuals age 21 and older with medically determined diagnosis of traumatic brain injury, TBI who have been assessed to require services at the level of nursing facility level of care.

Independence Waiver: For Individuals age 18 to 60 who have been assessed to require services at the level of nursing facility level of care.

OBRA Waiver: For Individuals age 18 to 59 who have a severe developmental physical disability requiring an Intermediate Care Facility/Other related Conditions (ICF/ORC) level of care

Act 150 Program: For Individuals age 18 to 59 who have been assessed to require services at the level of nursing facility level of care. This program may assess a minimum co-payment for services.

Living Independently for the Elderly (LIFE): For Individuals age 55 and older, LIFE is a managed care program that provides a comprehensive all-inclusive package of medical and supportive services. The program is known nationally as the Program of All-Inclusive Care for the Elderly (PACE). All of the PACE providers in Pennsylvania have the name ‘LIFE’ in their name.

Yes. Every Careatheart Services caregiver is insured and bonded. Every caregiver that works for our Agency is an employee of our agency and as such they are covered with general liability insurance and worker’s compensation insurance.

Service commences within 24 hours of service approval receipt given directly from the office of the long term living or your service coordinators for waiver participants and upon sign up completion for private pay client.

Yes, absolutely. We will match your criteria to the pool of Caregivers that we employ and send the best fit for your particular situation. We carefully Screen Employees and train them to your specific needs. We also will never send a caregiver whom you are not completely satisfied with and have approved. We will always try to accommodate any request for a change that you may have.

Care At Heart Home Care Services offers home care in Philadelphia, Delaware, Montgomery counties and surrounding areas.

Careatheart Home care is not a home cleaning service, we do help our client’s keep their homes clean, safe, neat and tidy. We understand that sometimes people just need help with certain chores and “activities of daily living.” We’ll develop a customized plan of care just right for you, with an assessment, at no charge or obligation.

Yes, we offer transportation services using your vehicle or the caregiver’s vehicle. It is a typical part of our services and can just be part of your routine care or a specific driving schedule. If driving your vehicle, all insurance coverage is the owner’s responsibility. If driving in the caregiver’s vehicle there is a mileage charge in addition to the hourly rate.

To learn more about our service offerings, please Contact Us HERE or continue browsing through our website or contact us at 6107650497 for a quick assistance.

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